833 HANG-TVs Audio – Video – Experts & TV Mounting Professionals
Office Address
8336 Pineville Matthews Road #473371 Charlotte NC 28226
Our Commitment to Quality and Customer Satisfaction
At (833) HANG-TVs, we take immense pride in our expertise in Basic & Custom TV Mounting & Installation. Our journey is fueled by a singular mission: to deliver prompt and professional services that redefine the television installation experience. The cornerstone of our business philosophy lies in the unwavering commitment to trust.
I would definitely recommend, I had 3 TVs hung and they did a perfect job.
- Karen Milam
Trust is our Foundation
Establishing and maintaining trust is at the heart of everything we do. We understand that inviting professionals into your space is a decision based on trust, and we honor that by ensuring transparency, reliability, and integrity in every interaction. From the moment you reach out to us to the completion of the job, our team is dedicated to building a relationship founded on trust.
Customer Satisfaction Focus
Our goal is crystal clear – 100% customer satisfaction. We measure this satisfaction across three critical dimensions: quality, friendliness, and time to completion. We believe that a truly successful TV mounting and installation experience goes beyond technical proficiency. It encompasses the courtesy of our team, the precision of our work, and the timely delivery of services. Each project is an opportunity for us to exceed your expectations and showcase our unwavering dedication to your satisfaction.
Continuous Excellence
We don’t just aim to meet expectations; we strive to surpass them. Our commitment to excellence means that we are always seeking new ways to enhance our services. We invest in continuous training, stay updated with the latest industry trends, and embrace innovation to ensure that every installation reflects our dedication to quality and efficiency.
Our Work Process
We Provide The Best Process Experience
01. Consultation and Planning
We schedule an initial consultation to understand the customer's requirements and preferences. We Assess the installation space, including wall type, electrical outlets, and cable management needs and we collaborate with the customer to plan the optimal TV placement, taking into consideration viewing angles and room aesthetics.
02. Professional Installation
We execute the installation plan with precision, ensuring secure mounting and alignment. We handle cable concealment and routing to maintain a clean and organized appearance. Test the TV, audio-visual components, and connectivity to guarantee optimal performance and We address any customer concerns or preferences during the installation process.
03. Post-Installation Follow-up
We conduct a thorough post-installation inspection to confirm customer satisfaction. We provide a demonstration of features and functionalities to ensure the customer is comfortable with their new setup and we offer guidance on maintenance and troubleshooting, and address any additional questions. Collect feedback to continually enhance services and maintain a high standard of customer satisfaction.
